OPTIFIT HELP
Help and contact
Find help articles and the contact options currently available.
The support form is not open at present. Our help pages explain the app and your data.
Find an answer
Our help pages explain local storage, exports and backups, devices and languages.
Prepare a technical question
The app version, Android version and a short description of what happened are helpful. Include what you expected to happen.
Share only what is needed
Please do not send health data, progress photos, databases, backups, passwords or credentials.
Direct contact
Johann Prestel is the contact for product, support and privacy enquiries.